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Information about Passing Identification


Identification in the RUNPAY system can be done:

1. Online in your personal account (excluding users with the status "Public officials[1]" and/or not being ultimate beneficial owners[2] of the account). .

2. In the RUNPAY offices, which are located:
Republic of Kyrgyzstan, Bishkek, st. Razzakova 15, office 3;

3. Through the representative of RUNPAY companies throughout the territory of Kyrgyzstan -

To pass identification you need:
1. Be at least 18 years old;
2. Have an original identification document or residence permit with you;
3. Have a mobile phone with a number linked to the electronic wallet;
4. Fill out a client form with personal information on site.
Additional information about the identification of electronic wallets RUNPAY can be obtained from the customer care service:
Phone: (+996) 022-855-888
GSM: (+996) 60608886, (+996) 078662222
Email: support@smartsystems.kg


[1]Public officials - individuals who, during the past year, have held or performed important public functions­ at national and/or international level, and members ­Of the governing bodies of political parties, as well as members of their families and persons associated with them.

[2]ultimate beneficial owner - an individual who ultimately owns a physical or legal entity or controls it, or a beneficial owner of an investment fund or manager of an investment fund, or an individual on whose behalf an activity or transaction is carried out and/or who directly or indirectly owns the right of ownership or control in relation to not less than 25 percent of the shares or voting rights of a legal entity or in relation to property held in trust.